Privacy Policy

1. Introduction

BVM Accountants & Business Consultants Pty Ltd (ABN 32 651 609 291) is committed to protecting the privacy of your personal information. This policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By engaging our services or using our website, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• •Name, email address, phone number, and postal address
• •Business name, ABN, and business structure details
• •Financial information including income, expenses, tax records, and bank statements
• •Tax file numbers and other government identifiers
• •Information provided through our website contact forms
• •Website usage data including IP address, browser type, and pages visited

3. How We Use Your Information

We use your personal information to:

• •Provide accounting, tax, and business advisory services
• •Communicate with you about your engagement and services
• •Lodge tax returns, BAS, and other documents with the ATO on your behalf
• •Comply with legal and regulatory obligations
• •Improve our services and website experience
• •Send relevant updates about legislative changes that may affect you

4. Disclosure of Information

We may disclose your personal information to:

• •The Australian Taxation Office (ATO) as required for lodgements
• •Other government bodies where required by law
• •Third party service providers who assist in delivering our services (e.g. cloud accounting software)
• •Professional advisers such as lawyers or financial planners, with your consent

We will not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure cloud storage, encrypted communications, password protected systems, and restricted access to client files. We regularly review our security practices to ensure they remain appropriate.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Under Australian tax law, we are required to retain certain records for a minimum of five years. When information is no longer required, we will take reasonable steps to destroy or de-identify it.

7. Your Rights

You have the right to:

• •Access the personal information we hold about you
• •Request correction of inaccurate or outdated information
• •Request deletion of your information (subject to legal retention requirements)
• •Withdraw consent for marketing communications at any time
• •Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect website functionality.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this privacy policy or wish to make a request regarding your personal information, please contact us:

BVM Accountants & Business Consultants Pty Ltd (ABN 32 651 609 291)
Office 10, Suite 3.02, TRN House, 90 Podium Way
Oran Park, NSW 2570
Phone: 1300 912 196